We aim to get your platform up and running as quickly as possible. Generally, we ask that you allow up to 72 hours for the setup process. This 72-hour period begins after we receive your logos and branding guidelines for platform branding and setup. Our team works efficiently to ensure that your platform is up and running smoothly within this timeframe. If you have any specific requirements or deadlines, please let us know and we’ll do our best to accommodate your needs.
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Corporate Executive Office
1100 Burloak Drive, Suite 300
Burlington, Ontario L7L 6B2
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All you need to know
Updated: January 2024
We make it easy for you to have your eCard platform running under your own domain name. Simply provide us with your desired URL, such as “yourcompanyecards.com”, and we’ll perform a domain check to ensure it’s available. We’ll also reserve the domain name for you. Alternatively, you can create your own sub-domain under your company URL, such as “ecards.yourcompany.com”. Whatever your preference, our team will work closely with you to set up the platform on the desired URL.
Absolutely! At Zone1, we offer you the flexibility to choose an eCard design that suits your needs and brand it as your own. If you have a design in mind, we can modify any eCard from our collection to meet your requirements and apply the final branded designs to your account. Alternatively, if you prefer to have Zone1 create your eCard, our team will work closely with you to create stunning templates that perfectly complement your corporate branding and organizational needs. With our eCard services, you can be confident that you’ll have a solution that meets your unique requirements and exceeds your expectations.
In order to create eCards that meet your unique branding requirements, we will need your logos and designs based on the template specifications. Our team will work closely with your creative team to ensure that the eCard design and layout follow your branding guidelines and meet the necessary template format.
At Zone1, we take security and performance very seriously. For this reason, we do not share our platform database with our clients. This ensures that your data is kept secure and your platform performs at its best. Your database will be saved and managed on our servers, providing you with peace of mind knowing that your data is in good hands. Additionally, if you ever need to terminate your database, you can do so by simply requesting it.
We want to assure you that all data and eCard campaigns will be stored and saved for future use, even if your license has expired. We do not terminate any data unless we receive a request in writing from the client to do so. This means that you can be confident that your data will be saved and stored securely until you are ready to continue with your eCard campaigns.
We offer flexible license periods to fit your needs. You can choose from three, six, or twelve-month license periods, depending on your specific requirements. For example, if you only need to use the platform for the Christmas Holidays or certain holidays, you may want to choose the three-month license period. If you’re planning to use the platform for special events, recognition programs, automated birthdays, or all-year-round greetings, you may want to select the twelve-month license period.
Absolutely! At Zone1, we believe in transparency and simplicity. That’s why we only charge a one-time branding and setup fee for the entire relationship with us. We understand that hidden fees and charges can be frustrating and confusing, which is why we’ve made our pricing structure as straightforward as possible. With our eCard services, you can be confident that you’re getting a high-quality and reliable solution at a fair and reasonable price.
We’re committed to making our eCard services accessible to a wide range of organizations, including those in the health, non-profit, and educational sectors. That’s why we offer a 10% discount to these organizations as a token of our appreciation for the valuable work they do. We understand that these organizations often work with limited budgets and resources, and we want to do our part to help them achieve their goals.
The ongoing costs for our eCard services are for license fee renewals and for adding new templates to your account. We charge a cost per template for any new templates you wish to add. Our goal is to provide you with a flexible and scalable solution that can grow and adapt to meet your evolving needs.
No, you do not need to provide payment information when you sign up for our eCard services. As your platform is being customized, our team will be in touch with you to finalize your order and to provide you with payment options. We believe in providing a flexible and customizable solution that meets your unique needs, and we understand that different organizations have different payment requirements. Our team will work closely with you to ensure that the payment process is simple and convenient, allowing you to focus on what matters most – sending beautiful and impactful eCards to your customers and employees.